FAQ Privacy Policy

Golden Forest Boutique Privacy Policy

This Privacy Policy FAQ describes how your personal information is collected, used, and shared when you visit or make a purchase from goldenforestboutique.com.

1.
What data do you collect and how is it collected?

Device information
When you visit goldenforestboutique.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the website. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.

Order Information
Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

2. How and why do you use my personal data?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

3. Is my personal information shared with any third parties?

We only share your Personal Information with third parties that are involved with order transaction or to help us use your Personal Information. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. When do you collect my personal data?

  • When you visit the websites and purchase products
  • When you engage with us on social media
  • When you contact us by any means with queries, complaints etc.
  • When you enter prize draws, competitions or sign up to our mailing list.

4. What are the legal grounds for collecting my data?

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
 

  • Consent

    In specific situations, we can collect and process your data with your consent.

    For example, when you tick a box to receive email newsletters.



    By using our website or submitting any Personal Information, you consent to the collection, transfer, storage, disclosure, and use of your Personal Information in the manner set out in this Privacy Policy. If you do not consent to the use of your Personal Information in these ways, please stop using this website.
     
  • Contractual obligations
    
In certain circumstances, we need your personal data to comply with our contractual obligations.


    For example, if you order an item from us for home delivery, we’ll collect your address details to deliver your purchase, and pass them to our courier. 


     
  • Legal compliance
    
If the law requires us to, we may need to collect and process your data.

    For example, we can pass on details of people involved in fraud or other criminal activity to law enforcement.
     
  • 

Legitimate interest
    In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.



    For example: 
    • we may use your purchase history to send you personalised offers
    • we also combine the shopping history of many customers to identify trends and ensure we can keep up with demand, or develop new products/services. 


6. Are you using my personal information for advertising?

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

7. What are my rights?
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through Goldenforestboutique.com, we will maintain your Order Information for our records for as long as necessary unless and until you ask us to delete this information. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at goldenforestboutique@gmail.com or by mail using the details provided below:

Golden Forest Boutique
120 River Towers
Lee Road
Cork city
T23 F212
Ireland
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